How To Fix CRM_DD005 - Inconsistent rule result: partner function must not be empty

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_DD - DD: Messages for Document Distrubution Framework

• Message number: 005

• Message text: Inconsistent rule result: partner function must not be empty

What causes this issue?

The rule engine did not deliver consistent receiver information for the
document &V1&.
The component "partner_fct" of the result structure was empty.

System Response

Therefore all receiver information for this document has been discarded.

How to fix this error?

Please contact the ERMS rule engine administrator.

Procedure for System Administrators

Check the log to find out which action was executed.
Correct the coding of the related action service class.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_DD005 - Inconsistent rule result: partner function must not be empty ?

  The SAP error message CRM_DD005: Inconsistent rule result: partner function must not be empty typically occurs in the context of partner determination in SAP CRM (Customer Relationship Management). This error indicates that a partner function that is expected to be populated is missing or empty, which can lead to inconsistencies in the partner determination process.
  Cause:
  
  Missing Partner Function Configuration: The partner function may not be properly configured in the system. This could be due to missing entries in the partner determination procedure.
  Incorrect Partner Determination Procedure: The partner determination procedure assigned to the business transaction (e.g., sales order, service order) may not include the necessary partner functions.
  Data Inconsistencies: There may be inconsistencies in the data being processed, such as missing or incorrect partner data in the master records.
  Custom Logic: If there are custom enhancements or modifications in the partner determination logic, they may not be handling certain scenarios correctly.
  
  Solution:
  
  
  Check Partner Determination Procedure:
  
  Go to the configuration settings for partner determination in the SAP system (Transaction code: SPRO).
  Navigate to Customer Relationship Management > Master Data > Business Partner > Partner Determination.
  Verify that the partner determination procedure assigned to the relevant business transaction includes the required partner functions.
  
  
  
  Review Partner Functions:
  
  Ensure that the partner functions that are expected to be populated are correctly defined and assigned in the partner determination procedure.
  Check if the partner functions are marked as mandatory.
  
  
  
  Validate Master Data:
  
  Check the master data (e.g., business partners, customers) to ensure that all necessary partner information is correctly maintained.
  Ensure that the relevant partner functions are populated in the business partner records.
  
  
  
  Debug Custom Logic:
  
  If there are custom enhancements or modifications, review the code to ensure that it correctly handles partner determination and does not inadvertently leave partner functions empty.
  
  
  
  Test with Different Scenarios:
  
  Test the partner determination process with different scenarios to identify if the issue is specific to certain conditions or data sets.
  
  
  
  Related Information:
  
  Transaction Codes: 
  
  BP (Business Partner) for managing business partner data.
  SPRO for accessing the configuration settings.
  
  
  Documentation: Refer to SAP Help documentation for detailed information on partner determination procedures and configurations.
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide additional guidance on this error message.
  
  By following these steps, you should be able to identify the root cause of the error and implement the necessary changes to resolve it.