How To Fix CRM_DD002 - Inconsistent rule result: receiver must not be empty

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_DD - DD: Messages for Document Distrubution Framework

• Message number: 002

• Message text: Inconsistent rule result: receiver must not be empty

What causes this issue?

The rule engine did not deliver consistent receiver information for the
document &V1&.
The component "receiver_no" of the result structure was empty.

System Response

Therefore all receiver information for this document has been discarded.

How to fix this error?

Please contact the ERMS rule engine administrator.

Procedure for System Administrators

Check the log to find out which action was executed.
Correct the coding of the related action service class.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_DD002 - Inconsistent rule result: receiver must not be empty ?

  The SAP error message CRM_DD002: Inconsistent rule result: receiver must not be empty typically occurs in the context of SAP CRM (Customer Relationship Management) when there is an issue with the determination of a receiver in a business rule or process. This error indicates that the system expected a receiver (such as a user, organization, or other entity) to be defined, but it was not found or is empty.
  Causes:
  
  Missing Configuration: The receiver might not be properly configured in the system. This could be due to missing entries in the relevant customizing settings.
  Business Rule Logic: The logic defined in the business rules may not be correctly set up, leading to situations where the receiver cannot be determined.
  Data Inconsistencies: There may be inconsistencies in the data being processed, such as missing or incorrect entries in the master data.
  User Authorizations: The user executing the transaction may not have the necessary authorizations to access