How To Fix CRM_DAM_MT_ADM005 - Default Thumbnail can't be deleted, because it's a system def. thumbnail!

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_DAM_MT_ADM - Message for MIME Type Administration

• Message number: 005

• Message text: Default Thumbnail can't be deleted, because it's a system def. thumbnail!

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_DAM_MT_ADM005 - Default Thumbnail can't be deleted, because it's a system def. thumbnail! ?

  The SAP error message CRM_DAM_MT_ADM005 indicates that you are trying to delete a default thumbnail that is defined by the system. This error typically arises in the context of SAP Customer Relationship Management (CRM) when dealing with Digital Asset Management (DAM) functionalities.
  Cause:
  The error occurs because the thumbnail you are attempting to delete is a system-defined default thumbnail. System-defined thumbnails are integral to the functionality of the system and cannot be removed or altered by users. This is a protective measure to ensure that essential system resources remain intact and functional.
  Solution:
  
  
  Check Thumbnail Usage: Ensure that you are not trying to delete a thumbnail that is actively being used by other objects or records in the system. If it is in use, you may need to change the reference to another thumbnail before attempting to delete.
  
  
  Use Custom Thumbnails: If you need to change the thumbnail for a specific object, consider creating a custom thumbnail instead of trying to delete the default one. You can upload a new thumbnail and assign it to the relevant objects.
  
  
  Consult Documentation: Review the SAP documentation or help resources related to Digital Asset Management in CRM to understand the implications of system-defined thumbnails and how to manage them effectively.
  
  
  Contact SAP Support: If you believe that the error is occurring inappropriately or if you need further assistance, consider reaching out to SAP support for guidance. They can provide insights specific to your system configuration and version.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional context on managing thumbnails in CRM.
  System Configuration: Review your system configuration settings related to Digital Asset Management to ensure that they align with your business requirements.
  User Permissions: Ensure that you have the necessary permissions to manage thumbnails and other digital assets within the CRM system.
  
  By following these steps, you should be able to address the error and manage thumbnails effectively within your SAP CRM environment.