How To Fix CRM_DAM_MT_ADM007 - Default Thumbnail couldn't be deleted, please contact your administrator!

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_DAM_MT_ADM - Message for MIME Type Administration

• Message number: 007

• Message text: Default Thumbnail couldn't be deleted, please contact your administrator!

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_DAM_MT_ADM007 - Default Thumbnail couldn't be deleted, please contact your administrator! ?

  The SAP error message CRM_DAM_MT_ADM007 indicates that the system encountered an issue while trying to delete a default thumbnail in the CRM (Customer Relationship Management) system. This error can arise due to various reasons, and here are some potential causes, solutions, and related information:
  Causes:
  
  Insufficient Permissions: The user may not have the necessary permissions to delete the thumbnail.
  System Lock: The thumbnail might be locked by another process or user, preventing deletion.
  Database Issues: There could be inconsistencies or issues in the database that are preventing the deletion.
  Configuration Errors: Incorrect configuration settings in the CRM system could lead to this error.
  Missing Dependencies: The thumbnail may have dependencies that need to be addressed before deletion.
  
  Solutions:
  
  
  Check User Permissions:
  
  Ensure that the user has the appropriate permissions to delete thumbnails. This can be checked in the user roles and authorizations.
  
  
  
  Release Locks:
  
  If the thumbnail is locked, identify the process or user that is holding the lock and release it. You can use transaction codes like SM12 to check for locks.
  
  
  
  Database Consistency Check:
  
  Perform a consistency check on the database to identify and resolve any issues. This may involve using transaction codes like DB02 or running specific database repair tools.
  
  
  
  Review Configuration Settings:
  
  Check the configuration settings related to the Document Management System (DMS) or CRM settings to ensure they are correctly set up.
  
  
  
  Check for Dependencies:
  
  Investigate if there are any dependencies related to the thumbnail that need to be resolved before deletion. This may involve checking related documents or objects.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, it may be necessary to contact SAP support for further assistance. Provide them with the error message and any relevant logs or details.
  
  
  
  Related Information:
  
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  SM12: To check for locks.
  SE11: To check database tables.
  DB02: To monitor database performance and issues.
  
  
  
  SAP Notes: Search for SAP Notes related to the error message or similar issues. SAP Notes often provide specific fixes or workarounds for known issues.
  
  
  Documentation: Review the official SAP documentation for CRM and DMS to understand the expected behavior and configuration settings.
  
  
  By following these steps, you should be able to diagnose and potentially resolve the error message CRM_DAM_MT_ADM007. If the problem continues, involving your SAP Basis team or reaching out to SAP support may be necessary.