How To Fix CRM_DAM_MT_ADM004 - Default Thumbnail successfully deleted!

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_DAM_MT_ADM - Message for MIME Type Administration

• Message number: 004

• Message text: Default Thumbnail successfully deleted!

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_DAM_MT_ADM004 - Default Thumbnail successfully deleted! ?

  The SAP error message "CRM_DAM_MT_ADM004 Default Thumbnail successfully deleted!" typically indicates that a default thumbnail image associated with a document or media object in the SAP Customer Relationship Management (CRM) system has been successfully removed. This message is not necessarily an error but rather an informational message indicating that the deletion process was completed.
  Cause:
  
  User Action: The message is often triggered by a user action where a default thumbnail is intentionally deleted from the system.
  System Process: It may also occur as part of a system process or batch job that cleans up or updates media objects.
  Configuration Changes: Changes in configuration or settings related to media management may lead to the deletion of thumbnails.
  
  Solution:
  Since this message indicates a successful deletion, there may not be a need for a solution unless the deletion was unintentional. Here are some steps you can take if you need to address the situation:
  
  Re-upload Thumbnail: If the deletion was accidental and you need the thumbnail back, you can re-upload the default thumbnail image for the relevant document or media object.
  Check Configuration: Review the configuration settings related to media management in your SAP CRM system to ensure that the deletion of thumbnails is in line with your business processes.
  User Training: If users are frequently encountering this message, consider providing training on how to manage thumbnails and media objects effectively.
  System Logs: Check system logs for any related messages or errors that might provide additional context if the deletion was unexpected.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for CRM and media management for detailed information on handling media objects and thumbnails.
  SAP Notes: Check SAP Notes for any known issues or updates related to media management in your version of SAP CRM.
  Community Forums: Engage with SAP community forums or support channels for insights from other users who may have encountered similar messages.
  
  If you are facing issues beyond the informational message, it may be beneficial to consult with your SAP support team or a technical consultant for further assistance.