How To Fix CRM_DAM_MT_ADM002 - Property can't be deleted, because it is still in used!


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_DAM_MT_ADM - Message for MIME Type Administration

  • Message number: 002

  • Message text: Property can't be deleted, because it is still in used!

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  • Self-Explanatory Message

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    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_DAM_MT_ADM002 - Property can't be deleted, because it is still in used! ?

    The SAP error message CRM_DAM_MT_ADM002 indicates that a property cannot be deleted because it is still in use. This typically occurs in the context of the SAP Customer Relationship Management (CRM) module, particularly when dealing with master data management (MDM) or data administration management (DAM).

    Cause:

    The error arises when you attempt to delete a property (such as a characteristic or attribute) that is currently associated with one or more objects in the system. This could include:

    • Products
    • Business partners
    • Marketing attributes
    • Any other entities that reference the property

    Solution:

    To resolve this error, you need to identify and remove the associations of the property before attempting to delete it. Here are the steps you can take:

    1. Identify Usage:

      • Check where the property is being used. You can do this by reviewing the relevant master data objects (like products or business partners) to see if they reference the property you want to delete.
    2. Remove Associations:

      • For each object that uses the property, you will need to either:
        • Remove the property from the object.
        • Change the property to a different one if applicable.
    3. Delete the Property:

      • Once all associations have been removed, you should be able to delete the property without encountering the error.
    4. Check for Dependencies:

      • Ensure that there are no other dependencies or references to the property in other areas of the system, such as reports, workflows, or custom programs.

    Related Information:

    • Transaction Codes: You may use transaction codes like CRMD_ORDER, CRMD_ORDERADM_H, or CRMD_ORDERADM_I to navigate through CRM orders and check for properties.
    • Data Model: Familiarize yourself with the data model in SAP CRM to understand how properties are linked to various objects.
    • Documentation: Refer to SAP Help documentation for detailed information on managing properties and master data in CRM.
    • Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting the SAP Community for further assistance.

    By following these steps, you should be able to successfully delete the property after ensuring it is no longer in use.

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