How To Fix CRM_DAM_MESSAGES092 - Not allowed to set to status POST STATUS

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_DAM_MESSAGES - messages of package CRM_DAM

• Message number: 092

• Message text: Not allowed to set to status POST STATUS

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_DAM_MESSAGES092 - Not allowed to set to status POST STATUS ?

  The SAP error message CRM_DAM_MESSAGES092 indicates that there is an issue with setting a document or item to the status "POST STATUS" in the SAP Customer Relationship Management (CRM) system. This error typically arises when certain conditions or prerequisites are not met, preventing the status change.
  Cause:
  
  Authorization Issues: The user may not have the necessary authorizations to change the status of the document or item.
  Business Logic Restrictions: The system may have business rules or logic that prevent the status change based on the current state of the document or item.
  Incomplete Data: Required fields or data may be missing, which is necessary for the status change.
  Document Locking: The document may be locked by another user or process, preventing any changes to its status.
  Configuration Settings: There may be specific configuration settings in the CRM system that restrict the status change.
  
  Solution:
  
  Check Authorizations: Ensure that the user has the necessary permissions to change the status. This can be done by reviewing the user's roles and authorizations in the system.
  Review Business Rules: Check if there are any business rules or conditions that need to be satisfied before changing the status. This may involve consulting with a functional consultant or reviewing the configuration settings.
  Complete Required Fields: Verify that all mandatory fields are filled out correctly. If any required information is missing, complete it before attempting to change the status again.
  Check Document Locking: Determine if the document is locked by another user or process. If it is, wait until it is released or contact the user who has it locked.
  Consult Configuration: If the issue persists, consult with a technical or functional consultant to review the configuration settings related to status changes in the CRM system.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like CRMD_ORDER to access the relevant documents and check their status.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Documentation: Review the SAP Help Portal or other documentation for detailed information on status management in CRM.
  
  If the problem continues after following these steps, it may be necessary to engage with SAP support or your internal IT team for further investigation.