How To Fix CRM_DAM_MESSAGES090 - Only one TO BE DELETED status possible

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_DAM_MESSAGES - messages of package CRM_DAM

• Message number: 090

• Message text: Only one TO BE DELETED status possible

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_DAM_MESSAGES090 - Only one TO BE DELETED status possible ?

  The SAP error message CRM_DAM_MESSAGES090 with the description "Only one TO BE DELETED status possible" typically occurs in the context of the SAP Customer Relationship Management (CRM) module, particularly when dealing with data management or document handling.
  Cause:
  This error usually arises when there are multiple items or entries that are marked with a "TO BE DELETED" status in the system. SAP allows only one entry to have this status at a time to maintain data integrity and avoid conflicts during deletion processes.
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Check for Existing Entries: 
  
  Go to the relevant transaction or area in SAP where the error occurred.
  Look for any entries that are currently marked with the "TO BE DELETED" status.
  
  
  
  Remove or Change Status:
  
  If you find multiple entries with the "TO BE DELETED" status, you will need to either delete or change the status of the other entries.
  You can change the status of the other entries to a different status (e.g., "ACTIVE" or "INACTIVE") that is appropriate for your business process.
  
  
  
  Retry the Operation:
  
  After ensuring that only one entry has the "TO BE DELETED" status, retry the operation that triggered the error.
  
  
  
  Consult Documentation:
  
  If you are unsure about the status changes or the implications of deleting certain entries, consult the SAP documentation or your organization's SAP support team for guidance.
  
  
  
  Check for Custom Logic:
  
  If your organization has custom logic or enhancements in place, ensure that these do not interfere with the standard behavior of the system regarding deletion statuses.
  
  
  
  Related Information:
  
  Transaction Codes: Depending on the context, you may be using transaction codes like CRM_ORDER, CRM_DNO_MONITOR, or others related to document management.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search the SAP Support Portal for relevant notes.
  User Authorization: Ensure that you have the necessary authorizations to change statuses or delete entries in the CRM system.
  
  If the issue persists after following these steps, it may be beneficial to engage with your SAP support team or consult with an SAP expert for further troubleshooting.