How To Fix CRM_DAM_MESSAGES089 - Only one ARCHIVED status possible

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_DAM_MESSAGES - messages of package CRM_DAM

• Message number: 089

• Message text: Only one ARCHIVED status possible

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_DAM_MESSAGES089 - Only one ARCHIVED status possible ?

  The SAP error message CRM_DAM_MESSAGES089 with the description "Only one ARCHIVED status possible" typically occurs in the context of the SAP Customer Relationship Management (CRM) module, particularly when dealing with document management or archiving processes.
  Cause:
  This error usually arises when there is an attempt to assign multiple archived statuses to a document or object that is not allowed. In SAP CRM, each document or object can only have one status indicating that it has been archived. If the system detects that there are multiple entries or attempts to set more than one archived status, it triggers this error.
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Document Status: Review the status of the document or object in question. Ensure that it is not already marked as archived. You can do this by checking the document's properties or status in the SAP GUI.
  
  
  Remove Duplicate Statuses: If you find that there are multiple statuses assigned, you will need to remove the duplicate or conflicting statuses. This may involve updating the document or object to ensure it only has one archived status.
  
  
  Review Custom Code: If there is any custom code or enhancements in your SAP system that might be affecting the status assignment, review that code to ensure it is not inadvertently trying to set multiple archived statuses.
  
  
  Consult Documentation: Refer to SAP documentation or notes related to document management and archiving in CRM for any specific guidelines or best practices.
  
  
  Contact SAP Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP support for assistance. They may provide insights based on the specific configuration and version of your SAP system.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional context.
  Transaction Codes: Familiarize yourself with transaction codes related to document management in SAP CRM, such as CRMD_ORDER, CRMD_ORDERADM_H, or others that may help you navigate and manage document statuses.
  Archiving Process: Understand the archiving process in SAP CRM, including how documents are archived and the implications of their statuses.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.