How To Fix CRM_DAM_MESSAGES093 - Not allowed to set to status DELETED

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_DAM_MESSAGES - messages of package CRM_DAM

• Message number: 093

• Message text: Not allowed to set to status DELETED

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_DAM_MESSAGES093 - Not allowed to set to status DELETED ?

  The SAP error message CRM_DAM_MESSAGES093 indicates that an attempt was made to set a status to "DELETED" for a document or object in the SAP CRM system, but the operation is not allowed. This error typically arises in scenarios where the system has restrictions on changing the status of certain objects, often due to business rules or data integrity constraints.
  Cause:
  
  Status Restrictions: The object you are trying to delete may have restrictions based on its current status or the business logic defined in the system.
  Dependencies: There may be dependencies or relationships with other objects that prevent the deletion.
  Authorization Issues: The user may not have the necessary authorizations to change the status of the object to "DELETED".
  Object Type: Certain object types in SAP CRM may not support deletion or may require a different approach to mark them as inactive.
  
  Solution:
  
  Check Object Status: Review the current status of the object you are trying to delete. Ensure that it is in a state that allows for deletion.
  Review Dependencies: Investigate if there are any dependent objects or relationships that need to be addressed before you can delete the object.
  Authorization Check: Ensure that the user has the necessary permissions to perform the deletion. You may need to consult with your SAP security team to verify and adjust authorizations if necessary.
  Use Alternative Methods: If direct deletion is not allowed, consider using alternative methods such as marking the object as inactive or archiving it, depending on your business requirements.
  Consult Documentation: Review the SAP documentation or consult with your SAP support team for specific guidelines related to the object type you are working with.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional context.
  Transaction Codes: Familiarize yourself with transaction codes related to the object you are working with (e.g., CRM order management, activity management).
  Custom Development: If the error persists and is related to custom developments, review the custom code for any logic that may be enforcing the restriction.
  
  If the issue continues after following these steps, it may be beneficial to engage with SAP support or your internal SAP team for further investigation.