How To Fix CRM_DAM_MESSAGES069 - Characteristic &1 does not have data format CHAR > no value description

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_DAM_MESSAGES - messages of package CRM_DAM

• Message number: 069

• Message text: Characteristic &1 does not have data format CHAR > no value description

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_DAM_MESSAGES069 - Characteristic &1 does not have data format CHAR > no value description ?

  The SAP error message CRM_DAM_MESSAGES069 indicates that a characteristic in the SAP system does not have a data format of type CHAR (character) and, as a result, does not have a value description associated with it. This error typically arises in the context of SAP CRM (Customer Relationship Management) when dealing with characteristics in product data management or configuration.
  Cause:
  
  Incorrect Data Type: The characteristic in question is defined with a data type that is not compatible with the expected CHAR format. This could be due to a misconfiguration in the characteristic settings.
  Missing Value Descriptions: The characteristic may not have any value descriptions defined, which is necessary for the system to interpret the characteristic correctly.
  Data Model Issues: There may be issues with the data model or the way characteristics are linked to products or services in the CRM system.
  
  Solution:
  
  
  Check Characteristic Definition:
  
  Go to the transaction code CT04 (Characteristic Maintenance) in SAP.
  Look for the characteristic identified by &1 in the error message.
  Verify that the data type is set to CHAR. If it is not, you may need to change it to CHAR or create a new characteristic with the correct data type.
  
  
  
  Define Value Descriptions:
  
  In the same characteristic maintenance screen, check if value descriptions are defined for the characteristic.
  If not, you can add value descriptions by navigating to the "Values" tab and entering the necessary descriptions.
  
  
  
  Check Assignment:
  
  Ensure that the characteristic is correctly assigned to the relevant classes or objects in the system. This can be done in transaction CL02 (Class Maintenance).
  Verify that the characteristic is included in the appropriate class and that the class is assigned to the relevant products or services.
  
  
  
  Data Consistency Check:
  
  Run a consistency check on the data model to ensure that there are no inconsistencies or missing links between characteristics, classes, and products.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help resources for any specific guidelines related to the configuration of characteristics in your version of SAP CRM.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  CT04: Characteristic Maintenance
  CL02: Class Maintenance
  
  
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide additional guidance on this error.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  
  By following these steps, you should be able to resolve the error message and ensure that the characteristic is properly configured within your SAP CRM system.