How To Fix CRM_DAM_MESSAGES070 - Customizing error: Description (&1) for value &2 (&3) empty


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_DAM_MESSAGES - messages of package CRM_DAM

  • Message number: 070

  • Message text: Customizing error: Description (&1) for value &2 (&3) empty

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_DAM_MESSAGES070 - Customizing error: Description (&1) for value &2 (&3) empty ?

    The SAP error message CRM_DAM_MESSAGES070 indicates a customizing error where a description for a specific value is missing. This typically occurs in the context of SAP Customer Relationship Management (CRM) when the system expects a description for a certain value in a customizing table, but it is not found.

    Cause:

    The error can be caused by several factors:

    1. Missing Customizing Entries: The description for a specific value in a customizing table is not maintained.
    2. Incorrect Configuration: The configuration settings in the CRM system may not be properly set up, leading to missing descriptions.
    3. Transport Issues: If the customizing settings were transported from one system to another (e.g., from development to production), some entries may not have been included or may have been incorrectly transported.
    4. Data Inconsistency: There may be inconsistencies in the data that lead to the system not being able to find the required description.

    Solution:

    To resolve this error, you can take the following steps:

    1. Check Customizing Settings:

      • Go to the relevant customizing transaction (e.g., SPRO) and navigate to the area where the value is defined.
      • Ensure that the description for the value in question is maintained correctly.
    2. Maintain Missing Descriptions:

      • If you identify that the description is indeed missing, add the necessary description for the value in the customizing table.
    3. Review Transport Requests:

      • If the issue arose after a transport, check the transport request to ensure that all necessary customizing entries were included.
      • If entries are missing, you may need to manually add them in the target system.
    4. Data Consistency Check:

      • Run consistency checks or reports to identify any other potential issues in the customizing settings that may lead to similar errors.
    5. Consult Documentation:

      • Refer to SAP documentation or notes related to the specific customizing area to ensure that you are following the correct procedures.
    6. Contact SAP Support:

      • If the issue persists and you cannot identify the cause, consider reaching out to SAP support for further assistance.

    Related Information:

    • Transaction Codes: You may need to use transaction codes like SPRO (Customizing), SE11 (Data Dictionary), or SE16 (Data Browser) to investigate the customizing tables.
    • Customizing Tables: Identify the specific customizing table related to the error message. This could vary based on the specific CRM module or functionality you are working with.
    • SAP Notes: Search for relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.

    By following these steps, you should be able to identify and resolve the issue related to the CRM_DAM_MESSAGES070 error message.

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