How To Fix CRM_DAM_MESSAGES067 - Customizing error: Characteristic &1 not in DAM characteristics list

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_DAM_MESSAGES - messages of package CRM_DAM

• Message number: 067

• Message text: Customizing error: Characteristic &1 not in DAM characteristics list

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_DAM_MESSAGES067 - Customizing error: Characteristic &1 not in DAM characteristics list ?

  The SAP error message CRM_DAM_MESSAGES067 indicates that there is a customizing error related to a characteristic that is not included in the DAM (Data Access Management) characteristics list. This error typically arises in the context of SAP CRM (Customer Relationship Management) when working with product characteristics in the context of the CRM system.
  Cause:
  The error occurs when:
  
  A characteristic that is being referenced in a transaction or configuration is not defined in the DAM characteristics list.
  There may be a mismatch between the characteristics defined in the product master data and those configured in the DAM settings.
  The characteristic might have been deleted or not properly activated in the system.
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Check the Characteristic Definition:
  
  Go to the transaction code CT04 (Characteristic Maintenance) and verify if the characteristic &1 (the one mentioned in the error message) exists and is correctly defined.
  
  
  
  Verify DAM Configuration:
  
  Access the DAM configuration settings. You can do this through the transaction code SPRO (SAP Project Reference Object) and navigate to:
  
  SAP Customizing Implementation Guide > Customer Relationship Management > Master Data > Product Master > Define Characteristics for DAM.
  
  
  Ensure that the characteristic in question is included in the list of DAM characteristics.
  
  
  
  Add Missing Characteristics:
  
  If the characteristic is not listed, you may need to add it to the DAM characteristics list. This involves creating or modifying the characteristic settings to ensure it is recognized by the DAM.
  
  
  
  Check for Deletions or Changes:
  
  If the characteristic was recently deleted or modified, ensure that any dependent configurations or data are updated accordingly.
  
  
  
  Transport Requests:
  
  If you are working in a development environment, ensure that any changes made are included in the appropriate transport requests and are moved to the production environment.
  
  
  
  Testing:
  
  After making the necessary adjustments, test the functionality again to ensure that the error is resolved.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  CT04: Characteristic Maintenance
  SPRO: SAP Project Reference Object
  
  
  Documentation:
  
  Refer to SAP Help documentation for detailed information on managing characteristics and DAM settings.
  
  
  Support:
  
  If the issue persists after following the above steps, consider reaching out to SAP support or consulting with a technical expert who specializes in SAP CRM and DAM configurations.
  
  
  
  By following these steps, you should be able to identify and resolve the issue related to the CRM_DAM_MESSAGES067 error.