How To Fix CRM_DAM_MASS_UPL010 - Virus scanning revealed infection: &1, file: &2 RC: Local file: &3

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_DAM_MASS_UPL - Log messages for Mass upload controler

• Message number: 010

• Message text: Virus scanning revealed infection: &1, file: &2 RC: Local file: &3

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_DAM_MASS_UPL010 - Virus scanning revealed infection: &1, file: &2 RC: Local file: &3 ?

  The SAP error message CRM_DAM_MASS_UPL010 indicates that a virus scanning process has detected an infection in a file that is being uploaded to the SAP system. The message provides specific details about the infected file, including the file name and the local file path.
  Cause:
  
  Virus Detection: The primary cause of this error is that the virus scanning software has identified a potential virus or malware in the file being uploaded.
  File Integrity: The file may have been compromised or infected before it was uploaded to the SAP system.
  Configuration Issues: There may be issues with the configuration of the virus scanning software or the integration with the SAP system.
  
  Solution:
  
  Verify the File: Check the file mentioned in the error message for any signs of infection. You can do this by running a virus scan using updated antivirus software on the local machine.
  Replace the File: If the file is indeed infected, replace it with a clean version. Ensure that the new file is scanned for viruses before uploading it to the SAP system.
  Review Virus Scanning Configuration: Ensure that the virus scanning software is properly configured and up to date. Check the settings to ensure that it is correctly integrated with the SAP system.
  Consult IT Security: If you are unsure about the file's safety or how to handle the situation, consult your IT security team for further analysis and guidance.
  Check SAP Notes: Look for any relevant SAP Notes or updates that may address this specific error or provide additional guidance.
  
  Related Information:
  
  SAP Documentation: Refer to SAP's official documentation for more details on handling virus scanning errors and best practices for file uploads.
  Antivirus Software: Ensure that the antivirus software used is reputable and regularly updated to detect the latest threats.
  User Permissions: Ensure that users uploading files have the necessary permissions and are following the organization's security policies.
  Regular Scans: Implement regular scanning of files and systems to prevent future infections and ensure the integrity of the files being uploaded.
  
  By following these steps, you should be able to resolve the error and ensure that your SAP system remains secure.