How To Fix CRM_DAM_MASS_UPL009 - Virus scanning failed: Filename: &1, Local file: &2, RC: &3

CRM_DAM_MASS_UPL009 - Overview

• Message type: E = Error

• Message class: CRM_DAM_MASS_UPL - Log messages for Mass upload controler

• Message number: 009

• Message text: Virus scanning failed: Filename: &1, Local file: &2, RC: &3

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_DAM_MASS_UPL009 - Virus scanning failed: Filename: &1, Local file: &2, RC: &3 ?

  The SAP error message CRM_DAM_MASS_UPL009 indicates that a virus scanning process has failed for a file being uploaded to the SAP system. This error typically occurs in the context of document management or file uploads in SAP Customer Relationship Management (CRM) or other related modules.
  
  Cause:
  
  Virus Scanner Configuration: The virus scanner may not be properly configured or may not be running. This can lead to failures in scanning files before they are uploaded to the system.
  File Type or Size: The file being uploaded may be of a type or size that is not allowed by the virus scanning configuration.
  Network Issues: There may be network issues preventing the virus scanner from accessing the file or returning a result.
  Permissions: The user or the system may not have the necessary permissions to access the virus scanner or the file being scanned.
  Malware Detection: The file may actually contain a virus or malware, leading to a