How To Fix CRM_DAM_MASS_UPL011 - Error creating Digital Asset. Filename: &1, Local file: &2, RC: &3

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_DAM_MASS_UPL - Log messages for Mass upload controler

• Message number: 011

• Message text: Error creating Digital Asset. Filename: &1, Local file: &2, RC: &3

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_DAM_MASS_UPL011 - Error creating Digital Asset. Filename: &1, Local file: &2, RC: &3 ?

  The SAP error message CRM_DAM_MASS_UPL011 typically occurs when there is an issue with uploading digital assets in the SAP Customer Relationship Management (CRM) system. This error message indicates that there was a problem creating a digital asset, and it provides placeholders for the filename, local file, and return code (RC) that can help diagnose the issue.
  Causes:
  
  File Format Issues: The file you are trying to upload may not be in a supported format or may be corrupted.
  File Size Limitations: The file size may exceed the maximum limit set in the system for digital asset uploads.
  Authorization Issues: The user may not have the necessary permissions to upload digital assets.
  System Configuration: There may be configuration issues in the Digital Asset Management (DAM) settings in SAP.
  Network Issues: Temporary network issues could interrupt the upload process.
  Return Code (RC): The return code provided in the error message can give specific insights into the nature of the error.
  
  Solutions:
  
  Check File Format: Ensure that the file you are trying to upload is in a supported format (e.g., JPEG, PNG, PDF, etc.).
  Verify File Size: Check the size of the file and ensure it does not exceed the maximum allowed size for uploads in your SAP system.
  Review Authorizations: Ensure that the user has the necessary authorizations to create and upload digital assets. This may involve checking roles and permissions in the SAP system.
  Check System Configuration: Review the configuration settings for Digital Asset Management in SAP to ensure everything is set up correctly.
  Inspect Network Connectivity: Ensure that there are no network issues that could be affecting the upload process.
  Analyze Return Code (RC): Look up the specific return code provided in the error message to get more detailed information about the error. This can often point to the exact issue that needs to be addressed.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions to common problems.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER for managing CRM orders and CRMD_ORDERADM_H for accessing order administration.
  Documentation: Refer to the official SAP documentation for Digital Asset Management for detailed guidelines on supported file types, size limits, and configuration settings.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP Basis or technical support team for further assistance.