How To Fix CRM_CUSTOMER_H800 - *** BAdI call - error messages ***

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_CUSTOMER_H - Output Class Admin Item

• Message number: 800

• Message text: *** BAdI call - error messages ***

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CUSTOMER_H800 - *** BAdI call - error messages *** ?

  The SAP error message "CRM_CUSTOMER_H800  BAdI call - error messages " typically indicates an issue related to a Business Add-In (BAdI) implementation in the SAP Customer Relationship Management (CRM) module. This error can occur during the execution of a BAdI that is supposed to enhance or modify standard CRM functionality.
  Cause:
  
  BAdI Implementation Issues: The BAdI implementation may not be correctly defined or activated. This could include missing or incorrect coding in the implementation.
  Parameter Issues: The parameters being passed to the BAdI might not be valid or might not meet the expected criteria.
  Authorization Issues: The user executing the transaction may not have the necessary authorizations to execute the BAdI.
  System Configuration: There may be configuration issues in the CRM system that affect the execution of the BAdI.
  Data Issues: The data being processed may not meet the expected format or criteria, leading to errors during execution.
  
  Solution:
  
  
  Check BAdI Implementation:
  
  Go to transaction SE19 (BAdI Implementation) and check if the BAdI implementation related to the error is active and correctly coded.
  If necessary, debug the implementation to identify any issues in the logic.
  
  
  
  Review Parameters:
  
  Ensure that the parameters being passed to the BAdI are correct and valid. You may need to check the documentation for the BAdI to understand the expected parameters.
  
  
  
  Authorization Check:
  
  Verify that the user has the necessary authorizations to execute the BAdI. You can check this in transaction SU53 after the error occurs to see if there are any authorization issues.
  
  
  
  System Configuration:
  
  Review the configuration settings in the CRM system to ensure that everything is set up correctly. This may involve checking customizing settings related to the BAdI.
  
  
  
  Data Validation:
  
  Check the data being processed when the error occurs. Ensure that it meets the expected format and criteria.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide guidance on BAdI issues.
  
  
  
  Debugging:
  
  If you have access to the development environment, you can debug the BAdI call to see where the error is occurring and what the specific issue might be.
  
  
  
  Related Information:
  
  BAdI Documentation: Familiarize yourself with the documentation for the specific BAdI you are working with. This can provide insights into its purpose and expected behavior.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found.
  SAP Support: If the issue persists and you cannot find a resolution, consider reaching out to SAP Support for assistance.
  
  By following these steps, you should be able to identify and resolve the issue causing the "CRM_CUSTOMER_H800" error message in your SAP system.