How To Fix CRM_CUSTOMER_H100 - Error when writing customer header data into the object buffer &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_CUSTOMER_H - Output Class Admin Item

• Message number: 100

• Message text: Error when writing customer header data into the object buffer &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CUSTOMER_H100 - Error when writing customer header data into the object buffer &1 ?

  The SAP error message CRM_CUSTOMER_H100 typically occurs when there is an issue with writing customer header data into the object buffer. This error can arise due to various reasons, including data inconsistencies, issues with the object buffer itself, or problems with the underlying data model.
  Causes:
  
  Data Inconsistencies: There may be inconsistencies in the customer data being processed, such as missing mandatory fields or incorrect data formats.
  Object Buffer Issues: The object buffer may be full or corrupted, preventing new entries from being written.
  Authorization Issues: The user may not have the necessary authorizations to write customer data.
  Configuration Issues: There may be configuration problems in the CRM system that affect how customer data is handled.
  System Performance: High system load or performance issues can also lead to errors when trying to write data.
  
  Solutions:
  
  Check Data Consistency: Review the customer data being processed to ensure that all required fields are filled out correctly and that the data adheres to the expected formats.
  Clear Object Buffer: If the object buffer is full, you may need to clear it. This can often be done through transaction codes like SM12 (to check for locks) or SM21 (to check system logs).
  Review Authorizations: Ensure that the user has the necessary authorizations to perform the operation. You can check this in transaction SU53 after the error occurs.
  Check Configuration: Review the CRM configuration settings related to customer data management to ensure everything is set up correctly.
  System Performance: Monitor system performance and check for any background jobs or processes that may be affecting the system's ability to handle requests.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SE11 (Data Dictionary), SE80 (Object Navigator), and SM37 (Job Monitoring) to investigate further.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide patches and updates.
  Logs and Traces: Use transaction SLG1 to check application logs for more detailed error messages that can provide additional context.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  
  If the problem persists after trying the above solutions, it may be necessary to involve your SAP Basis team or SAP support for further investigation.