How To Fix CRM_CUSTOMER_H200 - Error when saving an item: &1 &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_CUSTOMER_H - Output Class Admin Item

• Message number: 200

• Message text: Error when saving an item: &1 &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CUSTOMER_H200 - Error when saving an item: &1 &2 ?

  The SAP error message CRM_CUSTOMER_H200 typically occurs in the SAP Customer Relationship Management (CRM) module when there is an issue related to customer data during the saving process of an item. The error message format usually includes placeholders &1 and &2, which provide specific details about the error, such as the type of data or the specific field that is causing the issue.
  Causes:
  
  Missing Required Fields: The error may arise if mandatory fields in the customer data are not filled out correctly or are left blank.
  Data Inconsistencies: There may be inconsistencies in the data entered, such as invalid formats or incorrect values.
  Authorization Issues: The user may not have the necessary permissions to save changes to the customer data.
  Custom Validation Rules: Custom validations implemented in the system may be preventing the save operation due to specific business rules.
  Technical Issues: There could be underlying technical issues, such as database constraints or system configuration problems.
  
  Solutions:
  
  Check Required Fields: Review the customer data being entered and ensure that all mandatory fields are filled out correctly.
  Validate Data: Ensure that the data entered adheres to the expected formats and values. For example, check for valid email addresses, phone numbers, etc.
  Review Authorizations: Verify that the user has the necessary authorizations to perform the save operation. If not, contact your system administrator to adjust permissions.
  Consult Custom Logic: If there are custom validations in place, consult with the development team to understand the rules and make necessary adjustments to the data being saved.
  Check System Logs: Review system logs for any additional error messages or warnings that may provide more context about the issue.
  Test in a Different Environment: If possible, try to replicate the issue in a development or test environment to isolate the problem.
  
  Related Information:
  
  Transaction Codes: You may want to check transaction codes like BP (Business Partner) or CRM related transactions to manage customer data.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide patches.
  Documentation: Review SAP documentation related to CRM and customer data management for best practices and troubleshooting steps.
  
  If the issue persists after trying the above solutions, it may be beneficial to reach out to SAP support or consult with a technical expert who can analyze the specific circumstances of the error in your system.