How To Fix CRM_CUSTOMER_H801 - Erro in the BAdI method CRM_CUSTOMER_H_CHECK

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_CUSTOMER_H - Output Class Admin Item

• Message number: 801

• Message text: Erro in the BAdI method CRM_CUSTOMER_H_CHECK

What causes this issue?

In the BAdI CRM_CUSTOMER_H_CHECK, the system issued the error message
error_occured.

System Response

The error is saved in the application log.

How to fix this error?

Remove the cause of the error.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CUSTOMER_H801 - Erro in the BAdI method CRM_CUSTOMER_H_CHECK ?

  The SAP error message CRM_CUSTOMER_H801 related to the BAdI method CRM_CUSTOMER_H_CHECK typically indicates that there is an issue with the validation of customer data in the SAP CRM system. This error can occur during various operations, such as creating or updating customer master data.
  Cause:
  The error can be caused by several factors, including but not limited to:
  
  Data Validation Issues: The data being processed may not meet the required validation criteria defined in the BAdI implementation.
  Missing Required Fields: Certain mandatory fields may not be filled in the customer data.
  Custom Logic: If there is custom logic implemented in the BAdI method that checks for specific conditions, it may be failing due to unexpected data.
  Configuration Issues: There may be configuration settings in the CRM system that are not aligned with the data being processed.
  
  Solution:
  To resolve the CRM_CUSTOMER_H801 error, you can take the following steps:
  
  
  Check the Implementation of the BAdI:
  
  Review the implementation of the CRM_CUSTOMER_H_CHECK BAdI to understand the validation logic.
  Look for any specific conditions that might be causing the error.
  
  
  
  Validate Input Data:
  
  Ensure that all required fields are filled out correctly in the customer data.
  Check for any inconsistencies or invalid values in the data being submitted.
  
  
  
  Debugging:
  
  If you have access to the development environment, you can debug the BAdI implementation to identify the exact point of failure.
  Use breakpoints to analyze the data being processed and see where it fails the validation.
  
  
  
  Check Configuration:
  
  Review the configuration settings related to customer data in the CRM system.
  Ensure that the settings align with the data being processed.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the CRM_CUSTOMER_H801 error for any specific guidance or known issues.
  
  
  
  Contact SAP Support:
  
  If the issue persists and you cannot identify the cause, consider reaching out to SAP support for assistance.
  
  
  
  Related Information:
  
  BAdI (Business Add-In): A BAdI is a type of enhancement in SAP that allows developers to add custom functionality to standard SAP applications without modifying the original code.
  CRM (Customer Relationship Management): SAP CRM is a module that helps organizations manage their customer relationships and interactions.
  Error Handling: Understanding how to handle errors in SAP can help in troubleshooting and resolving issues effectively.
  
  By following these steps, you should be able to identify and resolve the cause of the CRM_CUSTOMER_H801 error in your SAP CRM system.