How To Fix CRM_CTI101 - Call initiated (&1)

CRM_CTI101 - Overview

• Message type: E = Error

• Message class: CRM_CTI - CIC/Call Center CTI

• Message number: 101

• Message text: Call initiated (&1)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CTI101 - Call initiated (&1) ?

  The SAP error message CRM_CTI101 ("Call initiated (&1)") typically occurs in the context of the SAP Customer Relationship Management (CRM) system when there is an issue related to the Computer Telephony Integration (CTI) functionality. This error message indicates that a call has been initiated, but there may be underlying issues that prevent the call from being processed correctly.
  Possible Causes:
  
  CTI 
  Configuration Issues: The CTI system may not be properly configured in SAP CRM. This includes settings related to the telephony server, user profiles, or integration parameters.
  Network Issues: There may be network connectivity problems between the SAP system and the telephony system, which can prevent calls from being established.
  User Authorization: The user attempting to initiate the call may not have the necessary authorizations or roles assigned in the SAP system.
  Telephony System Issues: The telephony system itself may be experiencing issues, such as being down or misconfigured.
  Incorrect Parameters: The parameters passed during the