How To Fix CRM_CREDIT_CHECK033 - Release is not possible; credit check is not OK

CRM_CREDIT_CHECK033 - Overview

• Message type: E = Error

• Message class: CRM_CREDIT_CHECK - External Credit Check

• Message number: 033

• Message text: Release is not possible; credit check is not OK

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CREDIT_CHECK033 - Release is not possible; credit check is not OK ?

  The SAP error message CRM_CREDIT_CHECK033 indicates that a credit check has failed, preventing the release of a sales order or delivery. This error typically arises in the context of SAP Customer Relationship Management (CRM) or Sales and Distribution (SD) modules when the system detects that a customer's credit limit has been exceeded or that there are other credit-related issues.
  
  Cause:
  
  Exceeded Credit Limit: The customer's total outstanding balance exceeds their credit limit.
  Blocked Customer: The customer may be blocked for credit reasons in the master data.
  Credit Management Settings: The credit management settings may not be configured correctly, leading to incorrect credit checks.
  Open Items: There may be open invoices or other receivables that contribute to the credit exposure.
  Credit Control Area: The credit control area settings may not align with the customer’s data.
  
  
  Solution:
  
  
  Review Customer Credit Limit:
  
  Check the customer's credit limit in the customer master data (transaction code XD02 or VD02).
  If necessary, increase the credit limit