How To Fix CRM_CREDIT_CHECK031 - Credit release only possible via main item

CRM_CREDIT_CHECK031 - Overview

• Message type: E = Error

• Message class: CRM_CREDIT_CHECK - External Credit Check

• Message number: 031

• Message text: Credit release only possible via main item

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CREDIT_CHECK031 - Credit release only possible via main item ?

  The SAP error message CRM_CREDIT_CHECK031 indicates that a credit release can only be performed at the main item level in a sales order or related document. This error typically arises in the context of credit management when a user attempts to release credit for a sub-item or a line item that is not the main item.
  
  Cause:
  
  Item Hierarchy: In SAP, sales orders can have a hierarchical structure where items can be main items and sub-items. The credit check is designed to be performed at the main item level, and any attempts to release credit for sub-items will trigger this error.
  Credit Management Settings: The configuration in the credit management settings may restrict credit releases to only the main items.
  Document Type: Certain document types may have specific rules regarding credit checks and releases.
  
  
  Solution:
  To resolve this error, you can take the following steps:
  
  Identify the Main Item: Check the sales order or document to identify