How To Fix CRM_CREDIT_CHECK030 - Status "Credit Check Not OK" prevents ATP block from being reset


CRM_CREDIT_CHECK030 - Overview

  • Message type: E = Error

  • Message class: CRM_CREDIT_CHECK - External Credit Check

  • Message number: 030

  • Message text: Status "Credit Check Not OK" prevents ATP block from being reset

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_CREDIT_CHECK030 - Status "Credit Check Not OK" prevents ATP block from being reset ?
    The SAP error message CRM_CREDIT_CHECK030 with the status "Credit Check Not OK" indicates that a credit check has failed, which prevents the system from resetting the Available-to-Promise (ATP) block for a sales order or delivery. This error typically arises in the context of SAP Customer Relationship Management (CRM) and Sales and Distribution (SD) modules, where credit management is an essential part of the order processing workflow.
    
    Cause: Credit Limit Exceeded: The customer has exceeded their credit limit, which is defined in the credit management settings. Open Items: There may be outstanding invoices or open items that have not been cleared, affecting the customer's credit status. Credit Management Settings: The credit management settings in the system may be configured to block orders based on specific criteria, such as overdue payments or risk categories. Customer Master Data: The customer master data may not be correctly maintained, leading to incorrect credit checks. Credit Check Configuration: The configuration for credit

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