How To Fix CRM_CREDIT_CHECK027 - Enter a payer for the account

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_CREDIT_CHECK - External Credit Check

• Message number: 027

• Message text: Enter a payer for the account

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CREDIT_CHECK027 - Enter a payer for the account ?

  The SAP error message CRM_CREDIT_CHECK027 indicates that a payer has not been specified for the account in question. This error typically arises in the context of credit checks within the SAP Customer Relationship Management (CRM) module, particularly when processing sales orders, quotations, or other transactions that require a payer to be defined.
  Cause:
  The primary cause of this error is the absence of a payer in the relevant transaction or master data. In SAP, a payer is the entity responsible for making payments, and it is essential for credit checks and billing processes. If the payer is not specified, the system cannot proceed with the transaction.
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check the Transaction Data:
  
  Ensure that the transaction (e.g., sales order, quotation) includes a valid payer. You can do this by navigating to the relevant transaction and checking the details.
  
  
  
  Specify a Payer:
  
  If the payer is missing, you need to enter a valid payer in the transaction. This can usually be done in the header data of the sales order or quotation.
  
  
  
  Review Customer Master Data:
  
  Check the customer master data to ensure that the payer is correctly defined. You can do this by:
  
  Going to the customer master record (transaction code XD03 for general data or VD03 for sales area data).
  Verify that the payer information is correctly maintained in the relevant sections.
  
  
  
  
  
  Maintain Payer Relationships:
  
  If the payer is a different entity than the sold-to party, ensure that the relationship between the sold-to party and the payer is correctly set up in the customer master data.
  
  
  
  Consult with Your SAP Administrator:
  
  If you are unable to resolve the issue, consult with your SAP administrator or support team. They may need to check configuration settings related to credit management and payer definitions.
  
  
  
  Related Information:
  
  Credit Management Configuration: Ensure that the credit management settings in your SAP system are correctly configured to handle payer relationships.
  Documentation: Refer to SAP documentation or help files for more detailed information on managing customer master data and credit checks.
  Transaction Codes:
  
  XD03 - Display Customer (General Data)
  VD03 - Display Customer (Sales Area Data)
  VA01 - Create Sales Order
  VA02 - Change Sales Order
  
  
  
  By following these steps, you should be able to resolve the CRM_CREDIT_CHECK027 error and proceed with your transaction.