How To Fix CRM_CREDIT_CHECK022 - Enter a rejection reason

CRM_CREDIT_CHECK022 - Overview

• Message type: E = Error

• Message class: CRM_CREDIT_CHECK - External Credit Check

• Message number: 022

• Message text: Enter a rejection reason

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CREDIT_CHECK022 - Enter a rejection reason ?

  The SAP error message CRM_CREDIT_CHECK022 indicates that a credit check has failed, and the system requires the user to enter a rejection reason. This typically occurs in the context of sales order processing or when creating a customer invoice, where credit management is enabled.
  
  Cause:
  The error is triggered when:
  
  A credit check is performed on a customer, and the customer's credit limit has been exceeded or is insufficient to cover the transaction.
  The system is configured to require a rejection reason when a credit check fails, which is a part of the credit management process in SAP.
  
  
  Solution:
  To resolve this error, you need to provide a rejection reason. Here are the steps to do so:
  
  
  Access the Sales Order or Invoice: Go to the transaction where the error occurred (e.g., VA01 for sales order creation or VF01 for invoice creation).
  
  
  Check Credit Management Settings: Ensure that the credit management settings are correctly configured for the customer.