How To Fix CRM_CREDIT_CHECK020 - No valid business partner evaluation could be determined

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_CREDIT_CHECK - External Credit Check

• Message number: 020

• Message text: No valid business partner evaluation could be determined

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CREDIT_CHECK020 - No valid business partner evaluation could be determined ?

  The SAP error message CRM_CREDIT_CHECK020 indicates that the system could not determine a valid business partner evaluation for credit checks. This typically occurs in the context of sales and distribution processes where credit management is involved.
  Cause:
  
  Missing Business Partner Data: The business partner may not have been set up correctly or may be missing essential data required for credit evaluation.
  Credit Management Configuration: The credit management settings may not be properly configured in the system, leading to the inability to evaluate the business partner.
  Credit Limit Issues: The business partner may have exceeded their credit limit, or there may be no credit limit defined for them.
  Inactive Business Partner: The business partner may be inactive or blocked in the system, preventing any credit checks from being performed.
  Missing Credit Control Area: The credit control area may not be assigned to the business partner or may not be configured correctly.
  
  Solution:
  
  
  Check Business Partner Data:
  
  Go to the business partner transaction (e.g., BP) and verify that all necessary data is filled out, including credit-related information.
  Ensure that the business partner is active and not blocked.
  
  
  
  Review Credit Management Configuration:
  
  Check the configuration settings for credit management in the SAP system (transaction code SPRO).
  Ensure that the credit control area is correctly set up and assigned to the relevant business partners.
  
  
  
  Verify Credit Limits:
  
  Check if the business partner has a defined credit limit and whether it has been exceeded.
  If necessary, adjust the credit limit or review the credit exposure.
  
  
  
  Check Credit Control Area Assignment:
  
  Ensure that the credit control area is assigned to the business partner and that it is configured correctly in the system.
  
  
  
  Consult SAP Notes:
  
  Look for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  
  
  
  Testing:
  
  After making the necessary adjustments, perform a test transaction to see if the error persists.
  
  
  
  Related Information:
  
  
  Transaction Codes: 
  
  BP (Business Partner)
  OVA2 (Define Credit Control Areas)
  OVA3 (Define Credit Management Settings)
  
  
  
  Documentation: Review SAP documentation on credit management and business partner setup for detailed guidance.
  
  
  Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with SAP experts for further assistance.
  
  
  By following these steps, you should be able to identify and resolve the cause of the CRM_CREDIT_CHECK020 error message in your SAP system.