How To Fix CRM_CREDIT_CHECK013 - Automatic credit check is OK (automatic credit control)


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_CREDIT_CHECK - External Credit Check

  • Message number: 013

  • Message text: Automatic credit check is OK (automatic credit control)

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_CREDIT_CHECK013 - Automatic credit check is OK (automatic credit control) ?

    The SAP error message CRM_CREDIT_CHECK013 indicates that the automatic credit check has been successfully completed, and there are no issues with the credit control for the transaction being processed. This message is not an error in the traditional sense but rather an informational message indicating that the credit check has passed.

    Cause:

    • The message is triggered during the credit check process in SAP CRM when a transaction (like a sales order or delivery) is being processed.
    • It indicates that the system has performed the necessary checks against the customer's credit limit and has determined that the transaction can proceed without any credit issues.

    Solution:

    Since this message indicates a successful credit check, there is no action required to resolve an error. However, if you are looking to ensure that the credit check is functioning as intended, consider the following:

    1. Review Credit Management Settings: Ensure that the credit management settings in your SAP system are configured correctly. This includes checking the credit limits, risk categories, and credit control areas.

    2. Monitor Customer Credit Status: Regularly monitor the credit status of customers to ensure that their credit limits are appropriate and that they are not exceeding them.

    3. Adjust Credit Limits: If necessary, adjust the credit limits for customers based on their payment history and business relationship.

    4. Check Configuration: If you are expecting a different outcome (e.g., a warning or error message), review the configuration of the credit check settings in the system. This can include checking the credit control settings in the relevant transaction codes (e.g., OVA8 for sales documents).

    5. Consult Documentation: Refer to SAP documentation or help resources for more detailed information on credit management and the specific message.

    Related Information:

    • Transaction Codes: You may want to look into transaction codes related to credit management, such as:

      • OVAK: Configuration for credit management.
      • FD32: Display customer credit management data.
      • FD30: Change customer credit management data.
    • SAP Notes: Check SAP Notes for any known issues or updates related to credit management and the specific message.

    • User Exits and BAdIs: If you need to customize the credit check process, consider using user exits or Business Add-Ins (BAdIs) related to credit management.

    In summary, CRM_CREDIT_CHECK013 is an informational message indicating that the automatic credit check has been successfully completed, and no further action is required unless you are looking to adjust credit management settings or monitor customer credit status.

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