How To Fix CRM_CREDIT_CHECK010 - Determination of credit control area via org. determination not possible


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_CREDIT_CHECK - External Credit Check

  • Message number: 010

  • Message text: Determination of credit control area via org. determination not possible

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  • <ZK>&CAUSE&</>
    Using determination of organizational units, the system could not find
    the correct <DS:GLOS.3526B82CAFAB52B9E10000009B38F974>credit control
    area</>.

    System Response

    An external credit check, such as the automatic credit check in R/3,
    requires the system to determine the correct credit control area, which
    it does by first determining the organizational unit.

    How to fix this error?

    Assign credit control areas to sales organization units.

    Procedure for System Administrators

    In Customizing for <ZK>Customer Relationship Management,</> choose
    <ZK>Master Data -> Organizational Management -> Cross-Application
    Assignment of Organizational Units -> Assign Credit Control Areas to
    Sales Organizational Units.</>

    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_CREDIT_CHECK010 - Determination of credit control area via org. determination not possible ?
    The SAP error message CRM_CREDIT_CHECK010 indicates that the system is unable to determine the credit control area through organizational determination. This typically occurs in the context of credit management processes within SAP CRM (Customer Relationship Management) or SAP ERP (Enterprise Resource Planning).
    
    Cause: The error can arise due to several reasons, including: Missing Configuration: The credit control area may not be properly configured in the system. This includes missing links between the sales organization, distribution channel, and credit control area. Organizational Structure Issues: The organizational structure may not be correctly set up, leading to the inability to determine the credit control area based on the organizational data. Customer Master Data: The customer master data may not have the necessary information or may be incomplete, such as missing credit control area assignments. Sales Document Type: The sales document type being used may not be linked to a credit control area. Authorization Issues: There may be authorization issues preventing

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