How To Fix CRM_CREDIT_CHECK036 - Status change not possible; item &1 does not have active credit release

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_CREDIT_CHECK - External Credit Check

• Message number: 036

• Message text: Status change not possible; item &1 does not have active credit release

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CREDIT_CHECK036 - Status change not possible; item &1 does not have active credit release ?

  The SAP error message CRM_CREDIT_CHECK036 indicates that a status change is not possible for a specific item because it does not have an active credit release. This typically occurs in the context of credit management within the SAP Customer Relationship Management (CRM) module, where credit checks are performed to ensure that customers do not exceed their credit limits.
  
  Cause:
  
  Credit Limit Exceeded: The customer associated with the item has exceeded their credit limit, and therefore, the system has not released the credit for that item.
  Credit Management Settings: The credit management settings may not be configured correctly, leading to the item not being eligible for a credit release.
  Incomplete Credit Check: The credit check process may not have been completed or may have failed, resulting in no active credit release for the item.
  Status Configuration: The status of the item may not allow for a change if the credit release is not active.
  
  
  Solution:
  
  Check Customer Credit