How To Fix CRM_COPY034 - Template document has not been released

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_COPY - Error messages for copying control

• Message number: 034

• Message text: Template document has not been released

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_COPY034 - Template document has not been released ?

  The SAP error message CRM_COPY034, which states "Template document has not been released," typically occurs in the context of SAP Customer Relationship Management (CRM) when you are trying to copy or use a template document that has not been properly released for use. This can happen in various scenarios, such as when creating sales orders, service orders, or other documents based on a template.
  Cause:
  
  Template Not Released: The most common cause of this error is that the template document you are trying to use has not been released. In SAP, templates must be released to be available for copying or further processing.
  Authorization Issues: There may be authorization issues preventing the user from accessing the template.
  Incorrect Template Status: The template may be in a status that does not allow it to be used (e.g., it might be in a draft or inactive state).
  
  Solution:
  
  
  Release the Template:
  
  Navigate to the template document in the SAP system.
  Check the status of the template. If it is not released, you will need to release it.
  Use the appropriate transaction code (e.g., CRM_ORDER or CRM_DNO_MON) to find and release the template.
  Ensure that all necessary fields and configurations are completed before releasing the template.
  
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to access and use the template.
  If there are authorization issues, consult with your SAP security team to grant the required permissions.
  
  
  
  Verify Template Configuration:
  
  Check the configuration settings for the template to ensure it is set up correctly.
  Make sure that all mandatory fields are filled out and that the template is in the correct status for use.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific instructions on managing templates in your version of SAP CRM.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRM_ORDER for managing orders or CRM_DNO_MON for monitoring documents.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Manuals: Review user manuals or training materials specific to your organization’s implementation of SAP CRM for additional context on template management.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant for further assistance.