How To Fix CRM_COPY022 - The predecessor &1 has the status 'incorrect'

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_COPY - Error messages for copying control

• Message number: 022

• Message text: The predecessor &1 has the status 'incorrect'

What causes this issue?

You have attempted to create a follow-up transaction for an incorrect
transction &V1&. This is not possible. You can only create follow-up
transactions for error-free transactions.

System Response

The follow-up transaction is not created.

How to fix this error?

Correct the errors in the source transaction &V1&. The error messages
resulting from processing the error can be read in the application log
in the source transaction.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_COPY022 - The predecessor &1 has the status 'incorrect' ?

  The SAP error message CRM_COPY022 indicates that there is an issue with a predecessor document in the CRM system. Specifically, it states that the predecessor document (identified by &1) has the status 'incorrect'. This typically means that the predecessor document is not in a valid state for the operation you are trying to perform, such as copying or referencing it in a new document.
  Cause:
  
  
  Incorrect Status: The predecessor document may have a status that prevents it from being used in the current operation. This could be due to various reasons, such as:
  
  The document is incomplete or not fully processed.
  The document has been rejected or canceled.
  The document is in a status that does not allow further actions (e.g., closed, archived).
  
  
  
  Data Integrity Issues: There may be data integrity issues with the predecessor document, such as missing mandatory fields or incorrect data entries.
  
  
  Authorization Issues: The user may not have the necessary authorizations to access or modify the predecessor document.
  
  
  Solution:
  
  
  Check the Status of the Predecessor Document:
  
  Navigate to the predecessor document in the CRM system and check its status. Ensure that it is in a valid state for the operation you are trying to perform.
  If the document is in an incorrect status, you may need to correct it or create a new document.
  
  
  
  Correct Any Data Issues:
  
  Review the predecessor document for any missing or incorrect data. Make the necessary corrections to ensure that all required fields are filled out correctly.
  
  
  
  Consult with Your Team:
  
  If you are unsure why the document has an incorrect status, consult with your team or the document owner to understand the context and any necessary actions.
  
  
  
  Check Authorizations:
  
  Ensure that you have the necessary authorizations to access and modify the predecessor document. If not, contact your system administrator to request the appropriate access.
  
  
  
  Recreate the Document:
  
  If the predecessor document cannot be corrected, consider recreating it from scratch, ensuring that all required information is provided correctly.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use specific transaction codes to view or edit the predecessor document, such as CRM order management transactions.
  SAP Notes: Check for any relevant SAP Notes or documentation that may provide additional insights or solutions related to this error message.
  System Logs: Review system logs for any additional error messages or warnings that may provide more context about the issue.
  
  If the problem persists after following these steps, it may be beneficial to reach out to SAP support or your internal IT team for further assistance.