How To Fix CRM_COPY021 - Copying transaction &1 to transaction &2 is not maintained in Customizing

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_COPY - Error messages for copying control

• Message number: 021

• Message text: Copying transaction &1 to transaction &2 is not maintained in Customizing

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_COPY021 - Copying transaction &1 to transaction &2 is not maintained in Customizing ?

  The SAP error message CRM_COPY021 indicates that there is an issue with copying a transaction from one object to another in the SAP CRM system. Specifically, it means that the copying transaction from the source transaction (&1) to the target transaction (&2) is not defined in the system's Customizing settings.
  
  Cause:
  
  Missing Customizing Settings: The primary cause of this error is that the necessary customizing settings for copying transactions have not been defined in the system. This could be due to a lack of configuration in the relevant customizing transaction.
  Incorrect Transaction Types: The source and target transaction types may not be compatible or may not have a defined copying relationship.
  Transport Issues: If the customizing settings were recently transported from another system, there may have been issues during the transport that resulted in missing configurations.
  
  
  Solution:
  
  
  Check Customizing Settings:
  
  Go to the SAP Customizing Implementation Guide (IMG) and navigate to the relevant section for transaction copying.