How To Fix CRM_COPY020 - The predecessor does not exist on the database

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_COPY - Error messages for copying control

• Message number: 020

• Message text: The predecessor does not exist on the database

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_COPY020 - The predecessor does not exist on the database ?

  The SAP error message CRM_COPY020 indicates that the predecessor object you are trying to reference does not exist in the database. This error typically occurs in the context of copying or referencing business objects in SAP CRM (Customer Relationship Management).
  Cause:
  
  Non-existent Predecessor: The predecessor object (e.g., a sales order, activity, or any other business object) you are trying to copy or reference has either been deleted or never existed in the system.
  Incorrect Object ID: The ID or key of the predecessor object you are using may be incorrect or mistyped.
  Data Consistency Issues: There may be inconsistencies in the database, such as missing entries or corruption.
  Authorization Issues: The user may not have the necessary authorizations to access the predecessor object.
  
  Solution:
  
  Verify Object Existence: Check if the predecessor object exists in the database. You can do this by using transaction codes like CRMD_ORDER or SE16 to look up the relevant tables.
  Check Object ID: Ensure that the ID or key you are using to reference the predecessor is correct. Double-check for any typos or formatting issues.
  Review Deletion Logs: If the predecessor object was deleted, check the deletion logs or audit trails to confirm its status.
  Data Consistency Check: Run consistency checks on the database to identify and resolve any inconsistencies. This may involve using transaction codes like SE11 to check table structures or SE14 for database utility.
  Authorization Check: Ensure that the user has the necessary authorizations to access the predecessor object. You may need to consult with your SAP security team to verify this.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, SE16, SE11, and SE14 for data checks and object management.
  SAP Documentation: Review SAP documentation related to CRM object management and error handling for more context on this error.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  
  If the issue persists after following these steps, it may be beneficial to involve your SAP Basis or technical support team for further investigation.