How To Fix CRM_CONFIRM_SRV103 - End date must be later than start date


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_CONFIRM_SRV - Service Confirmation Messages

  • Message number: 103

  • Message text: End date must be later than start date

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_CONFIRM_SRV103 - End date must be later than start date ?

    The SAP error message CRM_CONFIRM_SRV103 indicates that there is an issue with the date configuration in a transaction or process within the SAP Customer Relationship Management (CRM) module. Specifically, this error occurs when the end date is set to be earlier than or the same as the start date, which is not allowed.

    Cause:

    1. Incorrect Date Entry: The most common cause is that the user has entered the end date incorrectly, either by mistake or misunderstanding.
    2. System Configuration: There may be a configuration issue in the system that is causing the dates to be interpreted incorrectly.
    3. Data Migration Issues: If data has been migrated from another system, there may be inconsistencies in the date formats or values.
    4. User Input Error: Users may not be aware of the required date sequence, leading to incorrect entries.

    Solution:

    1. Check Date Entries: Review the start and end dates entered in the transaction. Ensure that the end date is indeed later than the start date.
    2. Correct the Dates: If the end date is incorrect, modify it to a valid date that is after the start date.
    3. Validation: Implement validation checks in the user interface to prevent users from entering invalid date ranges in the future.
    4. Consult Documentation: Refer to SAP documentation or help resources for guidance on date entry requirements specific to the transaction you are working with.
    5. User Training: Provide training to users on how to correctly enter date ranges in the system to avoid similar errors in the future.

    Related Information:

    • Transaction Codes: The error may occur in various transactions within the CRM module, such as service confirmations, activity management, or scheduling.
    • SAP Notes: Check for any relevant SAP Notes that may address this issue or provide additional context or fixes.
    • System Configuration: Review the configuration settings in the CRM module related to date handling and validation rules.
    • Debugging: If the issue persists, consider debugging the transaction to identify any underlying issues in the code or configuration that may be causing the error.

    By following these steps, you should be able to resolve the CRM_CONFIRM_SRV103 error and ensure that date entries are valid in your SAP CRM system.

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