How To Fix CRM_CONFIRM_SRV101 - Enter date type &3 in date profile &2 for item category &1


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_CONFIRM_SRV - Service Confirmation Messages

  • Message number: 101

  • Message text: Enter date type &3 in date profile &2 for item category &1

  • Show details Hide details
  • What causes this issue?

    The date type <(>&<)>v3& is not entered in the date profile <(>&<)>v2&
    for the item category <(>&<)>v1&. However, this is required to enable
    you to enter dates in the service confirmation item list.

    System Response

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    How to fix this error?

    Enter the date type <(>&<)>v3& in the date profile <(>&<)>v2& for the
    item category <(>&<)>v1& in Customizing.
    Create the confirmation again.

    Procedure for System Administrators


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_CONFIRM_SRV101 - Enter date type &3 in date profile &2 for item category &1 ?

    The SAP error message CRM_CONFIRM_SRV101 typically occurs in the context of SAP Customer Relationship Management (CRM) when there is an issue with the date profile configuration for a specific item category in a service confirmation or service order. The error message indicates that the system expects a specific date type to be entered in the date profile for the given item category.

    Cause:

    1. Incorrect Date Profile Configuration: The date profile associated with the item category does not have the required date type defined.
    2. Missing Date Type: The date type that the system is expecting is not available in the date profile.
    3. Item Category Settings: The item category may not be correctly configured to use the appropriate date profile.

    Solution:

    1. Check Date Profile Configuration:

      • Go to the configuration settings for the date profile in SAP.
      • Ensure that the date profile assigned to the item category includes the required date type.
    2. Update Item Category Settings:

      • Navigate to the item category settings in the CRM configuration.
      • Verify that the correct date profile is assigned to the item category in question.
    3. Define Missing Date Types:

      • If the required date type is missing, you may need to define it in the date profile.
      • Use transaction code SPRO to access the configuration settings and navigate to the relevant section for date profiles.
    4. Testing:

      • After making the necessary changes, test the transaction again to see if the error persists.

    Related Information:

    • Transaction Codes: You may need to use transaction codes like SPRO for configuration, CRMD_ORDER for managing service orders, or CRMD_ORDERADM_H for accessing order administration.
    • Documentation: Refer to SAP Help documentation for detailed information on configuring date profiles and item categories in CRM.
    • Support: If the issue persists after checking the configuration, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error message.

    By following these steps, you should be able to resolve the CRM_CONFIRM_SRV101 error and ensure that the date profile is correctly configured for the item category in question.

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