How To Fix CRM_CONFIRM_SRV102 - Enter either duration/start date or start/end date

CRM_CONFIRM_SRV102 - Overview

• Message type: E = Error

• Message class: CRM_CONFIRM_SRV - Service Confirmation Messages

• Message number: 102

• Message text: Enter either duration/start date or start/end date

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CONFIRM_SRV102 - Enter either duration/start date or start/end date ?

  The SAP error message CRM_CONFIRM_SRV102 indicates that there is a missing or incorrect input related to the scheduling of a service confirmation in the SAP Customer Relationship Management (CRM) system. Specifically, the system requires either a duration and start date or a start date and end date to process the service confirmation.
  
  Cause:
  This error typically occurs when:
  
  The user attempts to create or confirm a service without providing the necessary date and duration information.
  The required fields for scheduling the service are either left blank or filled incorrectly.
  There may be a configuration issue in the service confirmation settings that does not allow for the proper input of dates and durations.
  
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Input Fields:
  
  Ensure that you have entered either:
  A start date and end date, or
  A start date and duration.
  
  
  Make sure that the dates are in the correct format and that the duration is a valid time