How To Fix CRM_COMPLAINT319 - Reference transaction &1 does not contain any products

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_COMPLAINT - Messages for Complaints Processing

• Message number: 319

• Message text: Reference transaction &1 does not contain any products

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_COMPLAINT319 - Reference transaction &1 does not contain any products ?

  The SAP error message CRM_COMPLAINT319 indicates that the reference transaction specified (denoted as &1 in the error message) does not contain any products. This error typically occurs in the context of CRM (Customer Relationship Management) when trying to create or process a complaint or service request that references another transaction, such as a sales order or service order, which is expected to have associated products.
  Causes:
  
  Missing Products: The reference transaction (e.g., a sales order or service order) does not have any products associated with it. This could happen if the order was created without any items or if the items were removed.
  Incorrect Reference: The reference transaction number provided may be incorrect or may not exist in the system.
  Data Inconsistency: There may be data inconsistencies or issues in the database that prevent the system from recognizing the products associated with the reference transaction.
  Transaction Type: The type of transaction being referenced may not