How To Fix CRM_COMPLAINT136 - Product &1 is already used for kit &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_COMPLAINT - Messages for Complaints Processing

• Message number: 136

• Message text: Product &1 is already used for kit &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_COMPLAINT136 - Product &1 is already used for kit &2 ?

  The SAP error message CRM_COMPLAINT136 indicates that a specific product (identified as &1) is already being used in a kit (identified as &2). This error typically arises in the context of creating or managing complaints in the SAP Customer Relationship Management (CRM) module, particularly when dealing with product kits or bundles.
  
  Cause:
  The error occurs because the system has detected that the product you are trying to add to a complaint is already part of an existing kit. In SAP, a kit is a collection of products that are sold together, and the system enforces rules to prevent the same product from being included in multiple kits or complaints simultaneously.
  
  Solution:
  To resolve this error, you can consider the following approaches:
  
  
  Check Kit Composition: Review the kit (identified as &2) to see if the product (identified as &1) is indeed part of it. If it is, you may need to adjust your complaint to exclude