How To Fix CRM_COMPLAINT135 - Product &1 is not contained in the structure of kit &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_COMPLAINT - Messages for Complaints Processing

• Message number: 135

• Message text: Product &1 is not contained in the structure of kit &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_COMPLAINT135 - Product &1 is not contained in the structure of kit &2 ?

  The SAP error message CRM_COMPLAINT135 indicates that a specific product (identified as &1) is not included in the structure of a kit (identified as &2). This error typically arises in the context of CRM (Customer Relationship Management) when dealing with complaints or service requests that involve product kits.
  
  Cause:
  
  Product Not Part of Kit: The most common cause of this error is that the product you are trying to associate with a kit is not actually part of the kit's defined structure in the system.
  Incorrect Configuration: There may be a configuration issue where the kit was not set up correctly to include the product in question.
  Data Inconsistency: There could be inconsistencies in the master data, such as changes made to the kit or product definitions that have not been properly updated in the system.
  
  
  Solution:
  
  Check Kit Structure: Verify the structure of the kit (product &2) in the system. You can do this by