Message type: E = Error
Message class: CRM_COMPLAINT - Messages for Complaints Processing
Message number: 137
Message text: Construction kit components do not exist
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CRM_COMPLAINT137
- Construction kit components do not exist ?The SAP error message CRM_COMPLAINT137 indicates that the system is unable to find the components of a construction kit that you are trying to use in a complaint or service request. This typically occurs in the context of SAP Customer Relationship Management (CRM) when dealing with complaints related to products that are constructed from multiple components.
Cause: The error can be caused by several factors: Missing Components: The components that make up the construction kit are not defined in the system or are not available in the relevant plant or storage location. Incorrect Configuration: The construction kit may not be properly configured in the system, leading to missing links between the kit and its components. Data Inconsistencies: There may be inconsistencies in the master data related to the construction kit or its components. Authorization Issues: The user may not have the necessary authorizations to view or access the components of the construction kit.
Solution: To resolve the error,
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