How To Fix CRM_COMPLAINT106 - Pricing procedure from reference transaction does not fit transaction

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_COMPLAINT - Messages for Complaints Processing

• Message number: 106

• Message text: Pricing procedure from reference transaction does not fit transaction

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_COMPLAINT106 - Pricing procedure from reference transaction does not fit transaction ?

  The SAP error message CRM_COMPLAINT106 indicates that there is a mismatch between the pricing procedure defined in the reference transaction and the pricing procedure expected in the current transaction. This error typically occurs in the context of CRM (Customer Relationship Management) when dealing with complaints, orders, or other transactional documents that involve pricing.
  Cause:
  
  Mismatch in Pricing Procedures: The pricing procedure defined in the reference transaction (e.g., a sales order or another complaint) does not match the pricing procedure that is configured for the current transaction type.
  Configuration Issues: There may be configuration issues in the pricing procedure settings in the SAP system, such as missing or incorrectly assigned pricing procedures for the relevant document types.
  Document Type Settings: The document type for the current transaction may not be correctly linked to the appropriate pricing procedure in the system.
  Customer or Material Master Data: The customer or material master data may not have the correct pricing procedure assigned, leading to inconsistencies.
  
  Solution:
  
  
  Check Pricing Procedure Configuration:
  
  Go to the transaction code SPRO and navigate to the following path:
  SAP Customizing Implementation Guide > Customer Relationship Management > Master Data > Pricing > Define Pricing Procedures
  
  Ensure that the pricing procedures are correctly defined and assigned to the relevant document types.
  
  
  
  Review Document Type Settings:
  
  Check the settings for the document type used in the current transaction. Ensure that it is linked to the correct pricing procedure.
  You can find this in the same SPRO path under:
  SAP Customizing Implementation Guide > Customer Relationship Management > Master Data > Pricing > Define Document Types
  
  
  
  
  Verify Customer and Material Master Data:
  
  Check the customer master data (transaction code XD03) and ensure that the correct pricing procedure is assigned.
  Similarly, check the material master data (transaction code MM03) for any pricing-related settings.
  
  
  
  Use the Correct Reference Transaction:
  
  If you are trying to copy or reference a transaction, ensure that the reference transaction has the same pricing procedure as the one expected in the current transaction.
  
  
  
  Consult with SAP Basis or Functional Consultant:
  
  If the issue persists, it may be necessary to consult with an SAP Basis or functional consultant who can help diagnose deeper configuration issues or system inconsistencies.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO (Customizing), XD03 (Display Customer), MM03 (Display Material), and CRM Order Management transactions.
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide additional guidance on pricing procedure configurations.
  Documentation: Review SAP documentation or help files related to pricing procedures and CRM transactions for more detailed information.
  
  By following these steps, you should be able to identify and resolve the cause of the CRM_COMPLAINT106 error message.