How To Fix CRM_COMPLAINT107 - Multiple deliveries exist for invoice item &1 &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_COMPLAINT - Messages for Complaints Processing

• Message number: 107

• Message text: Multiple deliveries exist for invoice item &1 &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_COMPLAINT107 - Multiple deliveries exist for invoice item &1 &2 ?

  The SAP error message CRM_COMPLAINT107 indicates that there are multiple deliveries associated with a specific invoice item. This situation typically arises in the context of complaint management or billing processes within the SAP Customer Relationship Management (CRM) module.
  
  Cause:
  The error occurs when the system detects that an invoice item is linked to more than one delivery. This can happen due to various reasons, such as:
  
  Multiple deliveries being created for a single sales order item.
  Changes in the delivery process that result in multiple deliveries being generated for the same item.
  Incorrect or incomplete data in the invoice or delivery documents.
  
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Deliveries: 
  
  Use transaction codes like VL03N (Display Outbound Delivery) to review the deliveries associated with the invoice item. Identify all deliveries linked to the invoice item in question.
  
  
  
  Review Invoice Item:
  
  Check the invoice item details in transaction VF03 (Display Billing Document) to see how many