How To Fix CRM_COMPLAINT110 - Quantity exceeds default quantity

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_COMPLAINT - Messages for Complaints Processing

• Message number: 110

• Message text: Quantity exceeds default quantity

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_COMPLAINT110 - Quantity exceeds default quantity ?

  The SAP error message CRM_COMPLAINT110: Quantity exceeds default quantity typically occurs in the SAP Customer Relationship Management (CRM) module when the quantity entered for a complaint or service request exceeds the predefined or default quantity set in the system. This can happen in various scenarios, such as when creating or processing complaints related to products or services.
  Cause:
  
  Default Quantity Settings: The system has a default quantity set for the item in the complaint, and the quantity you are trying to enter exceeds this limit.
  Configuration Issues: There may be configuration settings in the CRM system that restrict the quantity that can be entered for complaints.
  Data Entry Error: The user may have mistakenly entered a quantity that is higher than intended.
  
  Solution:
  
  Check Default Quantity: Review the default quantity settings for the item in question. You can do this by navigating to the relevant configuration settings in the CRM system.
  Adjust Quantity: If the quantity you are trying to enter is indeed correct, consider adjusting the default quantity settings in the system to accommodate your needs.
  User Training: Ensure that users are trained to enter the correct quantities and understand the implications of the default settings.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on how to adjust default quantities in your version of SAP CRM.
  Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert to investigate further.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that may help you navigate to the settings or logs related to complaints.
  User Roles and Permissions: Ensure that the user has the necessary permissions to modify quantities and settings in the CRM system.
  System Logs: Check system logs for any additional error messages or warnings that may provide more context about the issue.
  SAP Notes: Look for SAP Notes related to CRM_COMPLAINT110 for any patches or updates that may address this issue.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.