How To Fix CRM_COMPLAINT104 - Partner set or partner from reference transaction was not found

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_COMPLAINT - Messages for Complaints Processing

• Message number: 104

• Message text: Partner set or partner from reference transaction was not found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_COMPLAINT104 - Partner set or partner from reference transaction was not found ?

  The SAP error message CRM_COMPLAINT104 indicates that a partner set or a partner from a reference transaction could not be found in the context of a complaint in the SAP Customer Relationship Management (CRM) module. This error typically arises when the system is unable to identify the necessary partner data (such as customers, vendors, or other business partners) that are required for processing a complaint.
  Causes:
  
  Missing Partner Data: The partner data (e.g., sold-to party, ship-to party) may not be maintained in the system for the specific transaction or complaint.
  Incorrect Reference Transaction: The reference transaction from which the complaint is being created may not have valid partner data associated with it.
  Data Inconsistency: There may be inconsistencies or errors in the master data of the partners, such as incorrect or missing entries in the Business Partner (BP) master data.
  Authorization Issues: The user may not have the necessary authorizations to view or access the