How To Fix CRM_COMPLAINT101 - Mandatory reference to preceding transaction (&1) does not exist

CRM_COMPLAINT101 - Overview

• Message type: E = Error

• Message class: CRM_COMPLAINT - Messages for Complaints Processing

• Message number: 101

• Message text: Mandatory reference to preceding transaction (&1) does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_COMPLAINT101 - Mandatory reference to preceding transaction (&1) does not exist ?

  The SAP error message CRM_COMPLAINT101 indicates that there is a mandatory reference to a preceding transaction that does not exist. This error typically occurs in the context of creating or processing complaints in the SAP Customer Relationship Management (CRM) module. Here’s a breakdown of the cause, potential solutions, and related information:
  
  Cause:
  
  Missing Reference Transaction: The error suggests that the system expects a reference to a preceding transaction (like a sales order, service order, or another complaint) that has not been created or is not available in the system.
  Incorrect Data Entry: The user may have entered data incorrectly, leading to a situation where the system cannot find the required reference.
  Data Consistency Issues: There may be inconsistencies in the database, such as missing entries or records that have been deleted or archived.
  
  Configuration Issues: The system configuration may not be set up correctly to handle the relationships between transactions.
  
  
  Solution:
  
  Check for Preceding Transactions: Verify if