How To Fix CRM_COMPL_UI003 - First complete all tasks

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_COMPL_UI - Complaints Messages

• Message number: 003

• Message text: First complete all tasks

&CAUSE&,,
The item cannot be completed.,,

How to fix this error?

Before the item can be completed, all tasks linked to the item first
have to be completed.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_COMPL_UI003 - First complete all tasks ?

  The SAP error message CRM_COMPL_UI003 with the description "First complete all tasks" typically occurs in the SAP Customer Relationship Management (CRM) module when a user attempts to perform an action that requires all previous tasks or steps to be completed first. This error is often encountered in scenarios involving workflows, task lists, or processes that have dependencies.
  Cause:
  
  
  Incomplete Tasks: The most common cause of this error is that there are pending tasks or steps that need to be completed before proceeding. This could be due to:
  
  Unfinished activities in a workflow.
  Required fields that have not been filled out.
  Previous steps in a process that have not been marked as complete.
  
  
  
  Workflow Dependencies: If the system is set up with specific workflows, certain tasks may need to be completed in a defined order. If any task is still open or incomplete, the system will prevent further actions.
  
  
  Authorization Issues: Sometimes, the user may not have the necessary permissions to complete certain tasks, leading to incomplete statuses.
  
  
  Solution:
  
  
  Check Task List: Review the list of tasks associated with the process you are trying to complete. Ensure that all tasks are marked as complete. You can usually find this in the task management or workflow area of the CRM.
  
  
  Complete Pending Tasks: Go through each task and complete any that are still open. This may involve filling out forms, updating records, or performing specific actions as required by the workflow.
  
  
  Review Workflow Configuration: If you have access, check the workflow configuration to understand the dependencies and ensure that all required steps are being followed.
  
  
  User Permissions: Verify that you have the necessary permissions to complete the tasks. If not, contact your system administrator to adjust your access rights.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance related to the CRM module and the tasks you are working on.
  
  
  Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with transaction codes related to task management and workflow in SAP CRM, such as CRMD_ORDER, SWI1, or SWI2_DURA.
  Training Resources: Consider accessing training materials or courses on SAP CRM to better understand workflows and task management.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate actions to resolve it.