How To Fix CRM_COMPL_UI001 - First select an item

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_COMPL_UI - Complaints Messages

• Message number: 001

• Message text: First select an item

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_COMPL_UI001 - First select an item ?

  The SAP error message CRM_COMPL_UI001 with the text "First select an item" typically occurs in the SAP Customer Relationship Management (CRM) module when a user attempts to perform an action that requires a selection of an item, but no item has been selected.
  Cause:
  
  No Item Selected: The most common cause of this error is that the user has not selected any item in the list or table before trying to execute an action (like editing, deleting, or viewing details).
  User Interface Issue: Sometimes, the user interface may not be displaying items correctly due to a refresh issue or a temporary glitch.
  Authorization Issues: In some cases, the user may not have the necessary authorizations to view or select items, leading to the perception that no items are available.
  
  Solution:
  
  Select an Item: Ensure that you have selected an item from the list or table before attempting to perform any action. Click on the desired item to highlight it.
  Refresh the Screen: If you believe items should be displayed but are not, try refreshing the screen or navigating away and back to the relevant section.
  Check Authorizations: Verify that you have the necessary authorizations to view and select items in the CRM system. If you suspect an authorization issue, contact your system administrator.
  Review Filters: Ensure that any filters applied to the list are not excluding the items you expect to see. Clear or adjust filters as necessary.
  Consult Documentation: If the issue persists, refer to SAP documentation or support resources for further troubleshooting steps specific to your version of SAP CRM.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions to common problems.
  User Training: Ensure that users are trained on how to properly select items in the CRM interface to avoid this error in the future.
  System Logs: If the error continues to occur despite following the above steps, check system logs for any underlying issues that may be causing the problem.
  
  If the problem persists after trying these solutions, it may be beneficial to reach out to your SAP support team for further assistance.