How To Fix CRM_COMPL_UI005 - Ensure item is correct before generating a subsequent item

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_COMPL_UI - Complaints Messages

• Message number: 005

• Message text: Ensure item is correct before generating a subsequent item

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_COMPL_UI005 - Ensure item is correct before generating a subsequent item ?

  The SAP error message CRM_COMPL_UI005 ("Ensure item is correct before generating a subsequent item") typically occurs in the SAP Customer Relationship Management (CRM) module when there is an issue with the data integrity of the item being processed. This error is often encountered when trying to create or process subsequent items (like follow-up documents) based on an existing item that has not been correctly configured or completed.
  Causes:
  
  Incomplete Item Data: The item you are trying to process may have missing or incorrect data fields that are required for generating subsequent items.
  Status Issues: The item may be in a status that does not allow for further processing. For example, it might be in a draft state or not fully saved.
  Validation Rules: There may be specific validation rules in place that the current item does not meet, preventing the creation of subsequent items.
  Configuration Issues: There could be configuration settings in the CRM system that are not aligned with the business process you are trying to execute.
  
  Solutions:
  
  Check Item Data: Review the item details to ensure all required fields are filled out correctly. Look for any mandatory fields that may be missing.
  Review Item Status: Ensure that the item is in a valid status for processing. If it is in a draft or incomplete state, complete the necessary steps to finalize it.
  Validate Against Rules: Check if there are any specific validation rules that the item must meet. This may involve consulting with your SAP administrator or reviewing the configuration settings.
  Consult Documentation: Refer to SAP documentation or help resources for any specific requirements related to the item type you are working with.
  Error Logs: Check the system logs for any additional error messages or warnings that may provide more context about the issue.
  Testing: If possible, try to replicate the issue in a test environment to better understand what might be causing the error.
  
  Related Information:
  
  SAP Notes: Look for relevant SAP Notes that may address this specific error message. SAP Notes often provide patches or workarounds for known issues.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed. Other users may have encountered the same error and found solutions.
  Consult SAP Support: If the issue persists and you cannot find a resolution, consider reaching out to SAP support for assistance.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.