How To Fix CRM_COMPL_ARM_CHECK021 - Activity "&1" is only allowed if "Procuct Received" is selected

CRM_COMPL_ARM_CHECK021 - Overview

• Message type: E = Error

• Message class: CRM_COMPL_ARM_CHECK - Messages Return Request Extension

• Message number: 021

• Message text: Activity "&1" is only allowed if "Procuct Received" is selected

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_COMPL_ARM_CHECK021 - Activity "&1" is only allowed if "Procuct Received" is selected ?

  The SAP error message CRM_COMPL_ARM_CHECK021 indicates that a specific activity in the CRM (Customer Relationship Management) system is only permitted if the "Product Received" status is selected. This error typically arises in the context of complaint management or service processes where certain actions are contingent upon the status of the product involved in the complaint or service request.
  
  Cause:
  The error occurs when a user attempts to perform an activity that requires the "Product Received" status to be set, but that status is not currently selected. This could happen due to:
  
  Incorrect Workflow: The user may be following a workflow that does not properly set the "Product Received" status before attempting to perform the activity.
  User Error: The user may have overlooked selecting the necessary status before proceeding with the activity.
  System Configuration: There may be configuration settings in the CRM system that enforce this rule, which could be too strict or not aligned with